Legal — iboplustv.shop

Refund Policy

Important information about refunds and cancellations for digital products.

Last updated: July 2026

Please read this policy carefully before purchasing. Digital products have specific refund eligibility conditions. Customers are encouraged to review this policy before placing an order.

1. Nature of the Product

All products sold through iboplustv.shop are digital in nature. Purchases include IBOPlayer Lifetime activation, digital television subscription access, and setup information delivered electronically. There is no physical product to return.

2. Refund Eligibility — Digital Products

Due to the nature of digital goods, refunds may not be available once the following has occurred:

Your IBOPlayer Lifetime credentials or access information have been delivered to you.
Your IBOPlayer Lifetime activation has been applied or confirmed.
Your subscription has been activated or the access period has commenced.
Setup instructions or account information have been sent to the contact details provided.

By completing your purchase, you acknowledge and accept that the service is considered rendered once any of the above conditions are met.

3. Consumer Law Rights

Nothing in this policy is intended to limit or exclude any rights you may have under applicable consumer protection law in your country or jurisdiction. Where statutory rights grant you a right of withdrawal, cancellation or refund that cannot be waived, those rights are not affected by this policy.

In particular, customers located in the European Union may have specific rights under the EU Consumer Rights Directive. If you expressly request and consent to immediate performance of a digital service, your right of withdrawal may not apply once the service has commenced. Please seek independent legal advice if you are uncertain of your rights.

4. Exceptional Circumstances

Refund requests will be assessed on a case-by-case basis in the following circumstances:

The service was not delivered due to an error on our part.
The product provided was materially different from what was described on this website.
Technical issues caused by TVAccess.shop prevented access to the service entirely.

Incompatibility with your specific device, operating system or network configuration does not automatically qualify for a refund, as device compatibility is not guaranteed and is clearly stated before purchase.

5. How to Request a Review

If you believe your situation warrants a refund review, please contact our support team within 14 days of your order date with:

Your order reference or proof of purchase.
A description of the issue you experienced.
Details of the device and application used.

6. Processing

Refund decisions are at the discretion of iboplustv.shop, subject to applicable law. Approved refunds will be processed through the original payment method where possible. Processing times may vary depending on the payment provider.

7. Changes to This Policy

iboplustv.shop reserves the right to update this Refund Policy. The current version will always be available on this page. The policy applicable to your order is the version in effect at the time of purchase.